Kekriya's Privacy Policy

Kekriya is a trusted online gaming platform for users in Bangladesh. We place the highest importance on protecting the personal information of all our members. This Privacy Policy explains what information Kekriya collects, how it is used, who it may be shared with, and how you can control your own data.

This policy applies to Kekriya's website, mobile platform, and all related services. It is in effect whenever you register, log in, play games, or use any of Kekriya's services.

We believe privacy is a fundamental right. That is why Kekriya never sells your data to third parties or shares it without your permission.

Kekriya only collects information necessary to provide its services. No excessive or unnecessary data is ever requested. The types of information collected are described below:

Information Collected at Registration:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address (for payment verification)
• Login credentials (username and encrypted password)

Information collected for KYC verification:

• Copy of National ID or Passport
• Driving License (as an alternative ID)
• Selfie or photo (for identity verification)

Information collected automatically during use:

• IP address and device type
• Browser information and operating system
• Login time and date, session duration
• Gaming History & Transaction Records
• Cookies and Tracking Tokens

Kekriya uses your information only for specific, legitimate purposes. Under no circumstances is your data used for anything else without your consent.

Kekriya never sells your data to advertising companies. We analyze information internally, solely to improve our services.

Kekriya may share limited information with trusted third parties in certain situations. This is always done in your best interest. The circumstances are outlined below:

• Payment Processors: Information is shared with bKash, Nagad, Rocket, and banking partners only to the extent necessary to complete transactions.
• Game Providers: Only the minimum necessary information is shared with licensed software companies that operate the games.
• Legal Authorities: Information may be disclosed to relevant authorities in response to a court order or legal obligation.
• Security Partners: We work with security experts to detect and prevent fraudulent activity.

Outside of the cases above, Kekriya never transfers your personal information to any other organization or individual. All third-party partners operate under strict confidentiality agreements.

Kekriya uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

The cookies we use:

• Essential Cookies: This cookie is essential for maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings (such as language and theme).
• Analytics Cookies: Used to understand which parts of the platform are most frequently visited.

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform.

Kekriya employs the highest industry-standard technologies and practices to protect your data. Our security framework is multi-layered and continuously upgraded.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification for an extra layer of login security.
• Firewall Protection: An advanced firewall system blocks suspicious activity.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Backup: All data is regularly stored in encrypted backups.
• Staff Training: All staff undergo strict confidentiality training and are bound by agreement.

That said, no system on the internet is completely foolproof. To protect yourself, always use a strong password and never share your login credentials with anyone.

Every registered member of Kekriya has certain important rights over their personal data. We respect those rights and are committed to upholding them:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request an export of your data in a common format.
• Right to Object: You can opt out of marketing communications at any time.

Contact our support team to exercise any of your rights. Requests are typically processed within 30 business days.

Kekriya retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as the account is active, and 5 years after closure.
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years (for responsible gaming monitoring purposes).
• Log Files: 1 year (for security monitoring purposes).

Once the designated retention period ends, data is securely deleted or anonymized so that no individual can be identified.

Kekriya strictly prohibits anyone under 18 from using the platform. We never knowingly collect information from minors.

Age verification is mandatory at the time of registration. If we discover that information from a minor was collected by mistake, it will be deleted immediately and the associated account will be closed.

Kekriya may update this Privacy Policy as needed. Changes may be made due to legal requirements, the introduction of new services, or security improvements.

For significant changes, we'll notify you via your registered email and display a notice on the platform. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

The "Last Updated" date at the top of the page always reflects the current version. If you'd like to view a previous version, please contact support.